Speciality

Big Dreams and Small Beginnings

Welcome to Speciality Papers, the result of one woman’s vision to provide a more personalized and flexible approach to the school stationery market.

In 2000, Ronel Stevens started this business from her garage and today we have expanded to include our own modern showroom in Hyslop Road, a dedicated warehouse in Greyling Street as well as an online ordering platform.

Our success is a testament to Ronel’s business model, built on a solid work ethic, a strong emphasis on customer service, and the unwavering support of our loyal customers and valued suppliers. Since our inception, we have grown exponentially, and our achievements have not gone unnoticed. In 2009, we were voted “Nedbank Small Business of the Year” at a function hosted by the Pietermaritzburg Chamber of Commerce, and in recent years, Ronel has been recognized as a top entrepreneur in the Businesswomen’s Association of South Africa’s “Regional Business Achiever Awards”.

At Speciality Papers, we are committed to providing high-quality stationery products and unparalleled customer service. We take pride in being a part of the Pietermaritzburg business community and look forward to continuing to serve our customers for years to come.

Showroom in Hyslop Road

COME AND SHOP WITH US

Speciality is a one-stop destination for all your school, work, and creative needs! We take pride in offering a wide range of high-quality stationery, art supplies, and educational materials that cater to students, professionals, and art enthusiasts alike.

We invite you to explore our shop and discover the vast range of stationery, art supplies, educational games, text books, and paper that we have to offer.

Shop with us and let your creativity soar, organization thrive, and knowledge flourish!

Warehouse and Stock

We’ll get it if we haven’t already got it

At our company, we strive to make the process of ordering our extensive range of over 8,000 products as seamless and efficient as possible. With our warehouse in town and state-of-the-art Point-of-Sales system, our customers now have easy access to our complete inventory.

All orders are promptly processed, located within our warehouse, where they are packed by our dedicated team of trustworthy packers.

Should any item be temporarily out of stock, our team immediately places an order with our reliable suppliers. We follow up on these back-orders on a daily basis to ensure that our clients receive their desired products as soon as possible.

At our company, we believe that efficient service and attention to detail are key to building lasting relationships with our valued customers. We look forward to providing you with the best possible service and quality products.

Bulk Orders & Packages

We offer personalised packages.  From back-to-school packs, pre-packs for every grade to bulk orders.

These include:

  • Student Stationery Packs
  • Art Packs
  • Technical Drawing Packs
  • Bulk Packs per grade per teacher
  • Book packs



Quotations

At Speciality, we are committed to providing our customers with competitive pricing and quick turnaround times for all their stationery needs.

To help you plan ahead for the upcoming year, we offer a free quotation service for a list of stationery requirements, which can be sent to us as early as August the preceding year. While some items may need to be ordered well in advance of the busy “Back-2-School” season, we make every effort to ensure that orders placed early are given priority and enjoy a speedy turnaround time.

We understand the importance of having the right supplies at the right time, and we strive to provide our customers with the convenience and peace of mind that comes with prompt and efficient service.

Online Shopping

We are excited to offer our customers the convenience of shopping with us online anytime, anywhere. Our website provides an easy-to-use online shopping facility, allowing you to purchase educational books and stationery from the comfort of your own home or office.
 

Whether you’re a busy parent looking to purchase school supplies or a teacher searching for classroom resources, our website offers a wide selection of high-quality products at competitive prices. We are committed to providing our customers with a seamless online shopping experience, complete with secure payment options and prompt delivery.

Our Staff

At the heart of our vibrant company are the passionate and energetic individuals who make up our Speciality team.

With an “ANYTHING IS POSSIBLE” attitude shared among our entire team, we strive to deliver friendly, efficient, and high-quality customer service. Our team members are trained and experienced to offer expert advice and assistance to visitors and clients, helping them to find the best and most cost-effective product options available.

At Speciality, we view our team members as much more than just “orders takers”. They are professionals who are dedicated to providing the best possible service in the office stationery and art supplies industry. We take pride in our team and are committed to investing in their ongoing training and development, ensuring that they remain at the forefront of their field.

We believe that the passion and dedication of our team members are integral to our continued success, and we are proud to have them as part of our Speciality Papers family.

Quality Service

At Speciality Papers, we are committed to providing quality service that exceeds your expectations. When you choose to shop with us, you can expect the following:

  • A fully operational warehouse that operates five days a week from 07:30 to 17:00, ensuring that your orders are processed and delivered promptly.
  • Honesty and integrity in all our business dealings, so you can trust us to always deliver on our promises.
  • Quality products that are carefully selected to meet the needs of our customers, ensuring that you always receive the best value for your money.
  • Excellent customer service from our experienced and knowledgeable team, who are always on hand to offer advice and assistance.
  • Strong marketing and technical support, ensuring that you have access to the latest product information and industry trends.

Our management team operates with a “hands-on” and cooperative approach, creating a warm, friendly, and energetic working environment where all staff are committed to exceeding client expectations. We take great pride in our commitment to quality service, and we are constantly striving to improve our processes and offerings to meet the evolving needs of our customers.

Our Despatch Team

At Speciality Papers, we are committed to providing delivery services that go beyond your expectations. Our dispatch team is dedicated to ensuring that all orders are processed promptly and efficiently, with special attention given to urgent deliveries.
 

We offer delivery services to Pietermaritzburg, Hilton, and Howick, as well as weekly courier deliveries across the border and to all nine provinces. No matter where you are located, we strive to ensure that your orders are delivered to you in a timely and professional manner.

Our dispatch team is highly trained and experienced in logistics management, allowing us to offer the highest levels of service to our customers. We understand that timely delivery is crucial to your business operations, and we work hard to ensure that your orders are delivered on time, every time.

Whether you need a small order delivered locally or a large shipment sent across the country, you can count on our dispatch team to provide reliable and efficient delivery services that meet your needs.

Our Customers

We supply:

  • Pre-Primary and Nursery Schools
  • ECD’s
  • Primary and High Schools
  • Universities and colleges
  • Individual customers
  • Corporate companies

Our Vision

Striving to be the preferred supplier in our primary areas of focus, namely Paper, Art, Stationery and Educational Books & Resources.  We have achieved this by going the extra mile and building long-term relationships with our clients.  We focused on quality stationery and professional service.

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